Henna cones will only be posted according to shipping dates, not according to the date you place your order. You must place your order at least 3 days before the shipping date for it to be made ready in time as it takes me a few days to make the henna.
Shipping dates can always be found in my Instagram Bio or in individual shipping profiles at checkout.
Collection orders are also made according to shipping dates. They’re ready for collection same day or 1 day after the shipping date. You will receive a notification when they're ready to collect from b8. I do not store collection orders in the freezer so please collect on time to prevent henna cones getting ruined.
If you need them in advance message me before placing your order.
If you want any customisation to your order for example different tip sizes or different size of cone give me message and I'll see if I can accommodate you.
I have a minimum order requirement of 3 henna cones per order. Your order will not be shipped if it's less than 3 cones and I don't offer refunds for ordering less than 3 henna cones.
Tracked 24 only ‘aims’ to deliver in 1-2 days, it can take up to a week. This is why Royal Mail guaranteed delivery before 1pm is recommended. I’m not responsible if henna is spoilt if they arrive late by Mail, if it arrives more than a week late Royal Mail will sometimes offer refunds.
PLEASE FREEZE HENNA CONES IMMEDIATELY UPON ARRIVAL. They should always be kept in the freezer for storage rather than the fridge.
I do not offer refunds on henna cones. If you order 1-2 cones your cones will not be shipped or available for collection, it must be a minimum of 3 cones.
